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Terms of Service

Last updated

Effective date: September 28, 2026

1) Overview

These Terms govern your use of the PawTapp mobile app and related web services.

2) Account

You are responsible for:

  • Maintaining the confidentiality of your account
  • Ensuring the accuracy of your contact details, especially phone number for emergency contact

3) NFC tags and usage

  • To use PawTapp on your dog's collar, you need a PawTapp NFC tag or compatible NFC-enabled collar.
  • You may create an account and pet profiles without owning a tag.
  • Tag linking requires a blank writable NFC tag.

4) Pet profiles and content

You are responsible for the content you upload, including photos and voice recordings. You must have rights to any content you provide. For AI-generated voice messages, you are responsible for the text you submit for generation. Generated audio is treated as your content and is subject to the same content policies.

5) Subscription (Pro Plan)

  • Pro Plan costs USD 6.99 per month or USD 59.99 per year, and includes a 7-day free trial.
  • Subscriptions are managed through the platform's app store billing system.
  • If you cancel during the trial, Pro features remain available until the trial ends.
  • After trial end without conversion, your account returns to Free Plan limits.
  • A "Restore Purchases" option is available in Settings to recover your subscription on a new device.
  • Pro plan includes AI voice message generation (up to 20 per month). Unused generations do not carry over.

6) End-User License

  • For iOS, the Apple Licensed Application End User License Agreement (EULA) applies unless a custom EULA is provided by PawTapp.
  • For Android, these Terms serve as the end-user license agreement.
  • You are granted a limited, non-exclusive, non-transferable license to use the app for personal, non-commercial purposes.

7) Availability and changes

We may update or modify the service for maintenance, security, or improvements.

8) Acceptable use

You agree not to:

  • Scrape or abuse public profile endpoints
  • Attempt to circumvent plan limits or security controls
  • Use the service for unlawful activity

9) Disclaimers

PawTapp is provided "as is" without warranties to the maximum extent permitted by law.

10) Limitation of liability

To the extent permitted by law, PawTapp is not liable for indirect or consequential damages.

11) Governing law

These Terms shall be governed by the laws of the jurisdiction in which PawTapp operates, without regard to conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of that jurisdiction.

12) Contact

Support contact: support@pawtapp.co

Privacy contact: privacy@pawtapp.co